If your brand does not generate trust and credibility, it will be difficult for you to get new sales. Having a strategy outlined and executing it step by step in an Action Plan is the key. Being active in social networks is, today, essential for success.
What does your audience demand?
The RRSS work when you communicate from the heart but with
the head.
Through social networks
you will bring your image, and that of your products or services, closer to the
customer through strategies of empathy and trust. You will create lasting links
that will increase your visibility and followers, and these will support and
improve the results of web traffic, Google positioning, online popularity, and
sales opportunities.
Regardless of your type of conversion (sale, lead, content
download, appointment or meeting...) when you offer a good experience to the
user, you make him feel unique, creating a bond of closeness and attention
between him and your brand, if this confidence obtained you add valuable ,
attractive and interesting content You got it!
YOU HAVE TO BE ON SOCIAL NETWORKS, BECAUSE THAT'S WHERE THE CONSUMERS ARE
In order to help you with this, we must know each other in
detail, understand your brand proposal, your objectives, your website, the
marketing material you already use, your target market, customer segment An
analysis of all this will give us the keys to know what social platforms are
your customers and what is the most appropriate message to connect with them.
Hub & spoke strategy: the wheel and its spokes
The goal of a well-integrated social media strategy is to
invite people to your website, which is positioned as the nerve center of your
digital strategy.
Through external distribution platforms or
"spokes" it seeks to vitalize and expand your content. Thus, the more
traffic you attract to your website, the more easily you will achieve your
conversion (sale, subscription, contact...).
In communication, the hub (your website or blog) becomes the
center of your content and the spokes (Facebook, Instagram, YouTube, Twitter, LinkedIn,
Pinterest...) are your distribution radios, the places to publicize and expand
your content.
On the other hand, we do not neglect influencer marketing ,
widely used today and that can help boost your business. Influencers are people
who are active on their social networks and often have a large number of loyal
followers. Through them, you can make your brand known to potential consumers
through a person they consider trustworthy.
Why do I need you to manage my social networks?
In recent years, the growth of social networks has not
stopped growing. We have seen how these digital platforms have gone from being
a community meeting point where you interacted socially, to being a platform
that allows online sales and advertising.
According to data from social media management tools like
Hootsuite, 97% of digital consumers use social media on a monthly basis and
spend approximately 2.5 hours a day on them. 43% of users use them to get
information about what they want to buy, researching the corporate social
networks of businesses that offer the product or service they are looking for.
27% have made online purchases through paid social media ads.
It is for this reason that, currently, an online business
does not consider not entering a social network to contact its target audience
and use this network as a distribution window. A community manager position
that manages social networks in companies is increasingly necessary.
An essential point in the work of a community manager is the
creation of content for social networks, the management of advertisements and
the feedback with their community. For this, it is vitally important to create
realistic and quantifiable objectives to know the effectiveness of the strategy
in social networks.
But this is not valid in any social network. If your company
focuses on creating content for Instagram, but your target audience is not
there, all the effort and money invested will not work. For this reason, you
must know what audience you are targeting and where it is located to create
content on the social network that your business needs.
The reality is that the creation and management of social
networks, as well as the creation of content on Instagram, Facebook, LinkedIn,
YouTube, TikTok, etc.; enhance the results of your business, generate community
and retain your customers.
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