Facebook: 1.650
million active users, (18 million active users per month and 12 million active
users per day only in USA).
LinkedIn: 450
million profiles created (although only 25% remain active).
Twitter: 332
million users. Instagram: 300 million Instagrammers with 8 million active in the USA.
Youtube: even
your grandmother uses YouTube; everyone has seen a video here at some point.
With this data, it is enough to show that social networks are the order of the
day and that more and more of us spend hours on the network.
If you have a company, and you upload your photos to the
networks, but without rhyme or reason and without a strategy, the first thing
you have to do is know how to target what you do. The second thing is to hire URated
Digital Marketing Agency, so that we do it well, under a social media
marketing strategy, integrated into a digital marketing strategy, which
allows you to improve your brand image and create a community of potential
clients. We all have our audience; you just have to know it.
Social Media Management
FIRST: WE DEFINE YOUR TARGET AUDIENCE
Lets start by the
beginning: Who will everything you post on social media be directed to?
Exactly, your target audience to become potential customers. It is useless to
publish and publish if nobody sees what you do. To generate reach, we must
follow two steps:
Capture of followers:
you must segment your audience and for this in networks such as Facebook you
can select the audience to which your publications will be directed. Only in
this way will we be able to have a quality community, it is useless to have
paid followers or from geographical areas that will not require our services.
In fact, fake followers reduce engagement and can lead to your account being
locked out.
Retention and loyalty:
once you have defined your audience as if by magic, you will show yourself as
a suggestion to users likely to like you. Your role now is to generate content
that attracts the attention of new leads and maintain the community that you
have achieved with what you know they like. Be sure to remind them why they
chose you.
SECOND: STRATEGY IN SOCIAL MEDIA
To create a social media strategy, prior planning is
required that the community manager carries out with the help of the graphic
designer and the content manager.
Own graphic line:
with the help of the designer, a brand image is created that is easy for users
to recognize. Typography, colors, graphics, illustrations, photographs ...
Despite all the work behind it, this is the part that remains in the retina of
the Internet user.
Representative
language of your brand: adjust to your audience. If your audience is
professional or elderly, you can't use the same buddy jargon that you would use
with a young and cool audience. Speak with respect, kid.
Plan month by month: the
background work of the community manager is to schedule all the actions that he
plans to carry out in his strategy. A social media agency cannot work daily, so
all the heavy work must be planned in advance, although it will be modified or
adjusted day by day with the updates indicated by the client or as they arise
on their own.
THIRD: GENERATE PUBLICATIONS WITH ENGAGEMENT
You should think of posts that are at least shareable. When
you upload a photo or a status, think if you would share that on your Facebook
wall or if you would make a repost because each social network has its own
characteristics, so sometimes the same content does not work for all. In addition,
you must adapt the message or the size of the audiovisual content to capture
all the likes.
In more visual networks like Instagram, you must promote
graphic design, video, and hashtags; in networks like Facebook or Twitter, the the idea is to create conversation and generate debate; On the other hand, Google+
and LinkedIn gives a professional air to your profile and position you in the
network, so the publications should be useful and informative.
How do you know if
your social media strategy has an effect? Divide user interactions by post
by their reach. If you don't have an engagement greater than 1%, give your
strategy a twist to generate more creative content. Or, opt for social media
advertising to reach a targeted audience that isn't your fan yet.
FOURTH: TO BE INFORMED THEY ALREADY HAVE A WIKIPEDIA
Encarta went to good times to give way to Wikipedia, that
online encyclopedia capable of answering any questions at the minute. And in
the worst case, you can always go to Yahoo Answers to check that there is always
someone more prick than you.
We tell you this because you must create useful posts. If I
can find out by other means if I have doubts, I do not need to follow you on
social networks. In my timeline I want to see beautiful, motivating, fun, mindblowing
things that distract me from my routine. Why not try offering advice or
solutions to basic problems? Why not offer promotions or offers that encourage
users to try your services?
ABOVE ALL: ARE YOU A REFERENCE IN YOUR SECTOR?
Blog, blog. Talk about things that no one knows or things
that we had always asked ourselves and no one had answered. Like those Spotify
lists of untitled mythical songs. Once your website is created and positioned
in Google, you need to create new links to continue responding to the needs of
users and continue to attract leads. Blog posts with SEO positioning and
keywords will be your main source of organic references, in addition to
reinforcing your identification as an online brand.
What's more, listen to your audience because their feedback
is always capable of contributing new ideas that do not always have to seem
brutal. It is not about publishing what you like, but what your audience likes,
they are your greatest source of information. If you need an influencer to become
an influencer, our social media agency will look for it for you to add
followers.
CONCLUSION: KEEP DIRECT AND CONTINUOUS CONTACT WITH YOUR CUSTOMERS
If it is important to maintain constant contact with your an audience so that they feel that behind that cold profile there is a person with
a little heart and not a machine without feelings, nor do I tell you about your
clients.
As a social media agency you take care of our clients, you
are, and at the same time our job is to take care of your audience as if it
were ours, so we become a messenger between the company and the users. This
trio, like everyone else in life, must be perfectly understood for the online
marketing strategy to work smoothly.
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